Make an enquiry
There are two ways to get in touch with us:
Call the house on (03) 9966 8460.
Request a referral from a social worker or medical authority to stay at the House.
Keeping our families safe
Continuing to provide a safe and supportive environment for families of seriously ill children at our Ronald McDonald Houses and Programs is our absolute priority.
Staying at the House
Our Monash House gives seriously ill children the best gift of all – their families. Our warm and supportive home-away-from-home provides the whole family with a comfortable place to stay and peace of mind, knowing they can stay together and close to Monash Children’s Hospital.
On the grounds of Monash Children’s Hospital, our House has two fully self-contained units and 13 rooms, with different configurations to accommodate families. Our common areas allow for shared journeys and unwavering support from staff, volunteers and fellow guests, as well as much-needed spaces to relax and unwind on your own.
Who’s eligible to stay with us?
Keeping the family together can be extremely tough without support, which is why we offer accommodation for families with seriously ill children at Monash Children’s Hospital, part of Monash Health it is one of Australia’s leading providers of integrated children’s health services, with more than 30 specialist services and programs. Our House also supports mothers going through high-risk pregnancies. We try to accommodate the needs of families where we can, but this is always subject to availability.
Our Team
Our dedicated team are ready to reach out with a helping hand whenever things get a little tough. Thanks to our amazing army of around 200 volunteers, we’re able to accommodate families 24 hours a day, every day of the year.
Fees
Ronald McDonald House understands that being away from home for long periods of time can put families under financial pressure. That’s why our accommodation is free for eligible families of seriously ill children.
While our policy is to provide free accommodation, your stay at the House may require you to claim financial support towards accommodation and travel from the relevant government transport assistance scheme in your home state. Our friendly team are happy to work with you to apply for the relevant financial support.
To find out if you’re eligible for government financial assistance, contact your hospital social worker or talk to one of our team.
Want to know more?
Being forced to move your family far from home, work, school and your entire support network due to a child’s illness is extraordinarily tough. Our House has a wonderful community spirit, where you’ll be able to connect with other families going through experiences similar to your own. Our communal facilities also provide families with the independence to be able to cater for themselves and keep up with day-to-day living as much as possible.
